Lifecycle Policy for Citrix Cloud Virtual Apps and Desktops Service

Citrix Cloud Virtual Apps and Desktops Service is cloud-based subscriptions that receives fixes and updates on an ongoing basis; therefore, the services remain in support if the following criteria are met:

  • Customers must stay current as per the system requirements published for the service.
  • Customers must be licensed to use the service.
  • Citrix must currently offer support for the Citrix Cloud service.

Citrix will provide notification prior to ending support of a Citrix Virtual Apps and Desktops service. Citrix has not announced any end of life dates for the existing Citrix Virtual Apps and Desktops services at this time.

Citrix Virtual Apps and Desktops services support resource locations (application and desktop workloads) in on-premises datacenters, public clouds or a hybrid of both. Citrix Virtual Apps and Desktops service deployments can utilize Current Release or Long Term Service Release components in conjunction with the cloud-hosted service. The following lifecycle considerations apply based on individual deployment options:

  • Citrix Virtual Apps and Desktops service with Current Release (CR) Components
    Citrix Virtual Apps and Desktops service can leverage Current Release (CR) components. The Citrix Virtual Apps and Desktops service is supported with the Current Release components. Standard End of Life (EoL) and End of Maintenance (EoM) product milestones and timelines apply as documented in the Current Release section of the Citrix Virtual Apps and Desktops Product Matrix.
  • Citrix Virtual Apps and Desktops service with Long Term Service Release (LTSR) Virtual Delivery Agent (VDA)
    Beginning with the XenApp and XenDesktop 7.15 LTSR, customers utilizing the Citrix Cloud Citrix Virtual Apps and Desktops service can leverage the Long Term Service Release (LTSR) Virtual Delivery Agent (VDA). Customers are required to maintain their LTSR VDA with the latest Cumulative Updates. Standard End of Life (EoL) product milestones and timelines apply as documented in the Long Term Service Release section of the Citrix Virtual Apps and Desktops Product Matrix.
Product/Service NSC EOS EOM EOL   Notes
Citrix Secure Browser service 5-Mar-18 31-Mar-18 31-Mar-19 31-Mar-19  

Recommended: Citrix Virtual Apps service for Internet Explorer 11 and Internal web app use cases. Citrix Secure Browser Standard Service for Browser Isolation use case.