Customer Feedback

Customer Service values your feedback. To provide a vehicle for your input, we regularly send out surveys to solicit your suggestions for new services and improvements to our current ones.

We have improved our services by:

• Enhancing eService via MyCitrix.
• One-on-one meetings with a Customer Service Representative to review your account information at Citrix Synergy and Citrix Summit.
• Citrix Solution Advisors provide a valuable service of assisting you in keeping your program memberships current. You can use the partner assignment functionality to assign all your memberships to your current Citrix Solution Advisor. Visit MyCitrix for further information.

If you have feedback on how we can serve you better, please email us

Citrix Online
If you need support for Citrix Online products, (GoToMyPC, GoToMeeting, GoToTraining, GoToWebinar and GoToAssist) please visit their website.